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Services Overview AceBroker™ was conceived to provide value added services to the pharmaceutical industry via a mediated cutting edge yet ‘welcoming’ interface between principal suppliers and end-users of active pharmaceutical ingredients and services. Whilst the AceBroker™ platform is performance-driven, we also keep abreast with changes in global pharmaceutical practices, and pride ourselves for creating personal, long term, proactive relationships as a basis for understanding the specific needs and requirements of each and every client member. Listed below are some of the value-added services provided via the platform OutsourcingAceBroker™ Support Desk provides a comprehensive outsourcing service for ‘special’ items or items that have limited or no on-line supply sources. MediationMediate sale and purchase of pharmaceutical raw materials.
ArbitrationAct to arbitrate disputed claims within the terms and conditions of membership
Payment GatewaySecure management of transaction payments and receivables
(*) subject to acceptance and qualification of Buyers ShippingProvide global shipping services for the community
(*) subject to country specific conditions TechnicalConsultancy and other pharmaceutical technical help desk assistance
IntegrationWhilst AceBroker™ is a stand-alone product it can also integrate to existing client ‘back-office’ functions. AceBroker™ can be made available as either a web-based or client server(*) application.
(*) The ‘client server’ application is still under development. Deployment will be subject to additional charges - some features on the web-based application may vary from the web-based product
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