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Services Overview

AceBroker™ was conceived to provide value added services to the pharmaceutical industry via a mediated cutting edge yet ‘welcoming’ interface between principal suppliers and end-users of active pharmaceutical ingredients and services. Whilst the AceBroker™ platform is performance-driven, we also keep abreast with changes in global pharmaceutical practices, and pride ourselves for creating personal, long term, proactive relationships as a basis for understanding the specific needs and requirements of each and every client member. Listed below are some of the value-added services provided via the platform

Outsourcing

AceBroker™ Support Desk provides a comprehensive outsourcing service for ‘special’ items or items that have limited or no on-line supply sources.

Mediation

Mediate sale and purchase of pharmaceutical raw materials.

Sourcing of API and Raw Materials
Negotiations of terms of supply
Complete commercial and transaction mediation

Arbitration

Act to arbitrate disputed claims within the terms and conditions of membership

Technical and  Commercial Investigation
Application of Pharmaceutical and Trading Standards
Outsourcing of Third Party Specialist Inspectors

Payment Gateway

Secure management of transaction payments and receivables

Collect from buyers on behalf of suppliers
Guarantee payment to suppliers on due dates (*)
Deposits and Withdrawals Account Management System

(*) subject to acceptance and qualification of Buyers

Shipping

Provide global shipping services for the community

Dedicated Shipping Services
Consolidation Services
Competitive Rates
Inspection Services
Insurance Services
Door to Door optional service (*)

(*) subject to country specific conditions

Technical

Consultancy and other pharmaceutical technical help desk assistance

API specifications
‘Specialised’ APIs
Formulation issues

Integration

Whilst AceBroker™ is a stand-alone product it can also integrate to existing client ‘back-office’ functions. AceBroker™ can be made available as either a web-based or client server(*) application.

Integrate with most accounts packages
Integrates with warehouse and stock-keeping packages
Integrate with most ERP and production software systems

(*) The ‘client server’ application is still under development. Deployment will be subject to additional charges - some features on the web-based application may vary from the web-based product

 

 


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